Deskside Support Engineer
Dfuse Technologies is an award-winning digital transformation company. By harnessing bold, next-generation technologies, we create modern, cost-effective, and sustainable outcomes for our customers. We are seeking passionate IT professionals who want to drive innovation and shape the future of digital solutions. We are actively seeking qualified candidates to fill the role of Deskside Support Engineer for a U.S. International Development Financial Corporation program.
Job Summary:
The Deskside Support Engineer will provide onsite deskside support at NYC location. Deskside support includes break/fix, device setup, peripherals support, and hands-on troubleshooting that cannot be completed remotely.
Key Responsibilities:
- Maintain local stock of standard peripherals and coordinate swap devices per DFC policy
- Support LAN closet access coordination for basic connectivity troubleshooting in collaboration with Network Operations
- Coordinate with DFC facilities/security for onsite access and after-hours needs as authorized
Required Qualifications:
- U.S. Citizen
- Capable of advanced troubleshooting and coordination with Tier III teams.
Required Certifications:
- None listed
Required Education:
- None listed
Clearance:
- Secret
Work Environment/Schedule:
- On-Site
Location:
- New York City, NY